Faculty & Staff Resources

Program Manager, Benchmarking. Directed the on-site collection and analysis of wireless voice and data network metrics in markets throughout the United States then presented the analyses to the customer. Responsible for staffing, schedule, budget, processes andthe technical accuracy of the work performed.Adjunct Assistant Professor, University of Texas at Dallas. Special assignment from Ericsson to develop and teach undergraduate telecommunications curriculum. See below.Manager, Competence Management. Participated on corporate task force to determine strategic skills needed to support core competencies. Defined competence profiles for several departments.Implemented competence managementfor the Product Management department. 1989 -2004 Manager, Technical Sales Support. Senior Manager, recruited to redefine and rebuild the Technical Sales Support function. Identified customer needs and determined the appropriate Ericsson solution to the customers’ needs. Provided customer feedback to the Research and Development function, involving the definition of new market niches. Worked closely with Engineering and Product specialists ensuring that Ericsson’s proposed solutions to RFPs and RFIs properly addressed the customer’s needs. Provided product training to sales and marketing staff. Analyzed inter-departmental processes, planning, documenting, and implementing changes to enable Ericsson to better meet customer expectations. Worked with Malcolm Baldrige criteria to improve internal operations. Serve as member of Ericsson-wide task force introducing Strategic Competence Management to the North American organization. Planned, chaired, and presented technical sessions for industry forums.Manager, Systems Instruction and Development. First manager of Technical Instruction group responsible for cellular systems related courses, including SS7, IS-41, Operation Support Systems, Cellular Digital Packet Data, Voice Messaging, TDMAand GSM Air Interfaces and Power. Prior to management, taught/developed Operation and Maintenance classes covering both Switch and Radio Base Station.Responsible for staffing, schedule, and budget

Adjunct Assistant Professor, Erik Jonsson School of Engineering and Computer Science. Defined, developed, and taught the Electrical Engineering program’s first classes in telecom: Wireless Telephony, Wireless System Design, Telecommunications Switching and Transmission, and Data Networks. Taught Electrical Engineering classes including Fundamentals of Electronics, Signals and Systems, Digital Communications, Probability and Statistics, and Advanced Engineering Mathematics. Presented seminars that covered Fiber Optics/SONET and Bluetooth. Directed students taking Senior Design Project in the design of wireless systems and hardware/software based projects. Led the team which redesigned the Communications Systems Labs and rewrote the Communications Systems Lab Manual. Participated in Entrepreneurial Engineering/Business class as the Engineering faculty member. Assisted in recruiting through High School visits, on-campus recruiting presentations, and UTD sponsored High School electronics competitions, including preparation and administration of the state-wide VICA SkillsUSA electronics exam. Tutored winners of the state-wide competition for the national competition, where all scored in the top 10. Received the EE Department Instructor of Excellence award for 1999 –2000.

Instructor. Taught Continuing Education classes in Cellular Telephony and Signaling System 7.

Instructor. Taught theory and lab sections of core course in Telecommunications curriculum. Invited to serve on Telecommunications Advisory Board after leaving to work at Ericsson.

Owner. Designed, built, and installed control and interface circuits for telephone systems and signaling systems for doctors’ offices.

Director of Electronic Services. Managed campus phone system;implementedcomputerized departmental billing and alternative long distance services; and performedall PBX administration and maintenance. Supervised switchboard operators and electronic technicians. Maintained campus audio and video equipment.

Aircraft Electronics Technician. Repaired aircraft communications and navigation equipment. Certified by the FAA to operate an FAA authorized repair shop.

Electronics Technician. Maintained avionics for organization’s fleet of aircraft. Maintained Single Side Band radio network, installing and repairing radio equipment and antenna systems throughout the Nigeria.