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Santoso Budiman

[Santoso Budiman]

Other Faculty, Information Systems and Operations Management
Last Updated: September 29, 2020
about me

Research Interests

Research Interests
Cloud Computing & Analytics

Teaching Interests

Teaching Interests
Cloud Computing & Analytics

Biography

Biography

Dr. Budiman is a faculty at the UTA Information Systems and Operations Management Department. He teaches Cloud Computing and Operations Management courses. In addition to teaching, he is the director of the Center for Innovation and Digital Transformation, the graduate adviser for the Master of Science Business Analytics program, and the internship coordinator for the department.

Dr. Budiman has 27 years of industry experience (Telecommunications). He started in software design, then moved to operations, management, and later business development where he was a Global Engagement Director. His experience includes Outsourcing (Managed Services), Hosted Solutions (Cloud Environment), Customer Support, Project Management, Contract negotiation, Financial Due Diligence, Consultative Workshops, Software Design. In addition to the US, he has worked in many countries such as Japan, Sweden, Finland, Australia, Indonesia, Canada.

Dr. Budiman earned his doctorate degree in Economics with concentration in innovation and entrepreneurship. He also has MBA, M.Sc. (Computer Engineering), and B.Sc. (Electrical Engineering) degrees.

Appointments

Appointments

    • Jan 2019 to Present Clinical Associate Professor
      Information Systems and Operations Management, University of Texas at Arlington (Arlington, United States)
      Teach Information Systems and Operations Management classes. Manage the Center for Innovation and Digital Transformation (Director). The graduate adviser for the Master of Science of Business Analytics program. The internship coordinator for the department.
    • 2018 to 2018 Research and Business Development Manager
      Economic Development, City of Lancaster (Lancaster, TX, United States)
      Promoted the city and worked with developers and companies which were seeking a location to build their facilities. Did economic research and worked with city and state government organizations.
    • 2015 to 2017 Global Engagement Director
      Global Engagement Team (Customer Support Sales), Ericsson (Plano, TX, United States)
      Supported local sales organizations worldwide in promoting Ericsson Customer Support services, performing market research, negotiating contracts, creating business cases, conducting Consultative Workshops.
    • 2011 to 2015 Managed Services Director Finance Due-Diligence
      Managed Services Business Development, Ericsson (Plano, TX, United States)
      Worked with customers finance teams to perform financial due diligence to understand the As-Is (baseline) and the To-Be (savings). Investigate and developed solutions.
    • 2002 to 2011 Business Development Manager
      Customer Support Business Development , Ericsson (Plano, TX, United States)
      Promoted, negotiated, sold Customer Support services to Tier 1 telecommunication operators (wireless, wireline, cable). Developed new services, created business cases. Worked with cross functional teams.
    • 1999 to 2001 Software Engineering Manager
      R&D, Ericsson (Plano, TX, United States)
      Led a team of Software Engineers in designing, implementing, and testing wireless telecommunication functions.
    • 1995 to 1998 Support Manager
      Customer Support, Ericsson (Yokohama, Japan)
      Direct a team of support engineer supporting Ericsson customers in Japan.
    • 1991 to 1995 Software Engineer
      R&D, Ericsson (Richardson, TX, United States)
      Designed, implemented, tested, trouble shot telecommunication software using high level programming language and machine language. Technical lead for design projects.

Memberships

    • Aug 2019 to Present Information Technology (IT) Industry & Association
      CompTIA brought together the IT channel in order to create an open dialogue between IT vendors and partners.
    • Aug 2019 to Present Tech Titans
      a forum that leverages the regional technology community to collaborate, share and inspire creative thinking that fuels tomorrow’s innovations.

Awards and Honors

    • Dec  2004 Eagle's award sponsored by Ericsson

Courses

      • INSY 5399-001 GRADUATE INFO SYS INTERNSHIP
        (Course Id: 109932)
        Fall - Regular Academic Session - 2020
      • OPMA 5399-001 GRADUATE OPS MGMT INTERNSHIP
        (Course Id: 109935)
        Fall - Regular Academic Session - 2020
      • INSY 4393-001 INFORMATION SYSTEMS INTERNSHIP
        (Course Id: 110003)
        Fall - Regular Academic Session - 2020
      • OPMA 3306-005 OPERATIONS MANAGEMENT
        (Course Id: 101103)
        Fall - Regular Academic Session - 2020 Download Syllabus
      • OPMA 4393-001 OPERATIONS MGMT INTERNSHIP
        (Course Id: 110006)
        Fall - Regular Academic Session - 2020
      • INSY 5392-002 SELECTED TOPICS IN INSY
        (Topic: Cloud Computing | Course Id: 101088)
        Fall - Regular Academic Session - 2020 Download Syllabus
      • INSY 4331-001 SEMINAR IN INFO SYSTEMS
        (Topic: Cloud Computing | Course Id: 110718)
        Fall - Regular Academic Session - 2020 Download Syllabus
      • INSY 5399-001 GRADUATE INFO SYS INTERNSHIP
        (Course Id: 109932)
        Summer - Eleven Week - 2020
      • OPMA 5399-001 GRADUATE OPS MGMT INTERNSHIP
        (Course Id: 109935)
        Summer - 2020
      • OPMA 5382-001 INDPT STUDY IN OPERATIONS MGMT
        (Course Id: 111586)
        Summer - Five Week - First - 2020 Download Syllabus
      • INSY 4393-001 INFORMATION SYSTEMS INTERNSHIP
        (Course Id: 110003)
        Summer - Eleven Week - 2020
      • OPMA 3306-001 OPERATIONS MANAGEMENT
        (Course Id: 101103)
        Summer - Five Week - Second - 2020 Download Syllabus
      • INSY 5399-001 GRADUATE INFO SYS INTERNSHIP
        (Course Id: 109932)
        Spring - Regular Academic Session - 2020
      • INSY 4393-001 INFORMATION SYSTEMS INTERNSHIP
        (Course Id: 110003)
        Spring - Regular Academic Session - 2020
      • OPMA 3306-005 OPERATIONS MANAGEMENT
        (Course Id: 101103)
        Spring - Regular Academic Session - 2020 Download Syllabus
      • OPMA 3306-006 OPERATIONS MANAGEMENT
        (Course Id: 101103)
        Spring - Regular Academic Session - 2020
      • UNIV-BU 1101-004 CAREER PREP & STUDENT SUCCESS
        (Course Id: 113583)
        Fall - Regular Academic Session - 2019
      • INSY 5399-001 GRADUATE INFO SYS INTERNSHIP
        (Course Id: 109932)
        Fall - Regular Academic Session - 2019
      • INSY 4393-001 INFORMATION SYSTEMS INTERNSHIP
        (Course Id: 110003)
        Fall - Regular Academic Session - 2019
      • OPMA 3306-005 OPERATIONS MANAGEMENT
        (Course Id: 101103)
        Fall - Regular Academic Session - 2019 Download Syllabus
      • OPMA 4393-001 OPERATIONS MGMT INTERNSHIP
        (Course Id: 110006)
        Fall - Regular Academic Session - 2019
      • INSY 5392-002 SELECTED TOPICS IN INSY
        (Topic: Cloud Computing | Course Id: 101088)
        Fall - Regular Academic Session - 2019
      • INSY 5399-001 GRADUATE INFO SYS INTERNSHIP
        (Course Id: 109932)
        Summer - 2019
      • INSY 4393-001 INFORMATION SYSTEMS INTERNSHIP
        (Course Id: 110003)
        Summer - 2019
      • OPMA 3306-001 OPERATIONS MANAGEMENT
        (Course Id: 101103)
        Summer - Five Week - Second - 2019
      • OPMA 4393-001 OPERATIONS MGMT INTERNSHIP
        (Course Id: 110006)
        Summer - 2019
      • OPMA 3306-004 OPERATIONS MANAGEMENT
        (Course Id: 101103)
        Spring - Regular Academic Session - 2019
      • OPMA 3306-007 OPERATIONS MANAGEMENT
        (Course Id: 101103)
        Spring - Regular Academic Session - 2019

Service to the University

    • Aug 2019 to  Present Conference-Related
      (Impact: I believe I have helped students in internship and placement through information session I planned with companies, and through managing the internship courses for OPMA, INSY, and MSBA students. | Engagement: Continuous engagement in customer outreach, attending industry meetings to promote the Center and the program as well as keeping up to date with the market.

      Advise current students and answer prospective student inquiries.)
      Center for Innovation and Digital Transformation
      As the director for the Center for Innovation and Digital Transformation, I am responsible for industry outreach, communication, symposium, MSBA Capstone projects, website, social media, student internship/placement promotion, and other center management, etc.